Cup of Coffee: June 5, 2024

Hi everyone.

it became fairly clear early yesterday that a number of you did not receive the newsletter. Unlike past instances in which this has happened, this does not seem to be a sending issue as, per the site metrics, Beehiiv mailed out the newsletter to the exact number of subscribers I have on record. When I checked the accounts of everyone who notified me of a non-delivery, however, I was able to see that the newsletter was bounced by their email servers. There was no pattern I could discern for the bouncing. The newsletter was not only bounced by one email provider. Multiple email providers bounced it.

I do not know why this happened. All I can think is that because yesterday’s newsletter contained a whole lot more photos than usual that something looked odd about it to many servers and they rejected it for that reason. I have notified Beehiiv of the problem, but I don’t yet have an answer. My hope is that today things get delivered as normal but, as I will be flying back home to Ohio this AM, I will not be able to monitor things as they’re happening.

I am very sorry about these sorts of hiccups, the sort of which seem to be happening with increasing frequency and affecting more and more subscribers each time they occur. To say I am displeased about it is an understatement, but please know that I am committed to figuring out what has been going wrong. And if I cannot do so, figuring out where to go next, because in such a case it will be clear that Beehiiv is inadequate to what should be the straightforward task at hand.

With that out of the way . . .

As mentioned, I am traveling back to Ohio this morning, so today we have one more not-as-intense as usual newsletter before things return to normal tomorrow.

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